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  Jul 31 2010
Frequently Asked Questions 

  • Can I pay by check?
    Currently we do not accept checks. The only means of making a payment are through PayPal or by using a credit card(Visa/MasterCard/American-Express/Discover).
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  • Do you charge sales tax?
    MainWholesaler.com is not responsible for collecting or submitting sales or use taxes for any state.
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  • Do you have a retail location?
    MainWholesaler.com is not a brick-and-mortar wholesaler; we sell online, only. This means that there is no physical location by which someone may walk-in and purchase our products.
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  • How can I cancel my order?
    You can cancel your unprocessed order by doing one of the following:
    1) contact us via email, sales@mainwholesaler.com
    OR
    2) contact us via phone/fax, 800-395-1020/718-686-0400
    For any of the above choices, you will need to include your order number and personal information.
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  • How can I pay for my selections?
    MainWholesaler.com accepts credit cards: MasterCard, Visa,Discover. In addition, we also implement PayPal as one of our payment options.
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  • How do I contact MainWholesaler.com?
    You can contact us through many methods. You can either e-mail, fax or call us. For more details regarding the aformentioned methods please go to our Contact page.
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  • How do I know my transaction is secure?
    You can be assured that your personal and account information are processed through a secured network. Your transactions are fully encrypted and secure when you finalize your order.
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  • How do I place my orders?
    Your order may be completed online by clicking on the "Buy Now!" button adjacent to the item you wish to order. Once this button is selected your order will be placed on a Secure Server requesting your confidential shipping and credit card information. The Secure Server will pass your order information to the Order Processing System for immediate processing. The Secure Server will protect and scramble the shipping and credit card number with Industry-Standard SSL Encryption Technology. Your Privacy and Security is of utmost concern to us.
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  • Will I receive an order confirmation?
    When we receive your online order, our automated online system will send you an email confirming receipt of your order. A secondary email will be sent once the order has been shipped.
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  • Will I receive a shipment confirmation?
    We will contact you via e-mail when your order has been shipped.
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  • What is drop-shipping?
    Drop-shipping is a method of transporting goods from our supplier to a third party under MainWholesaler.com's label (address) so that it appears as though the product came from MainWholesaler.com and not the supplier. This enables MainWholesaler.com to conduct business without having to carry any inventory, thereby reducing expenses and passing the savings to the customer.
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  • What is the minimum & maximum amounts per order?
    The minimum amount per order is $500.
    The maximum amount per order is $8000.
    If your order is greater than $8000, then you will need to either
    1) create separate online orders in which each transaction does not exceed $8000.
    OR
    2) give us a call to place the order.

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  • What is your privacy policy?
    We are certified by a third-party affiliate: Privacy Policy
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  • What is your return/exchange or refund policy?
    You will need to obtain a return authorization number (RA#). No expired or short-dated products will be accepted. Include the packing slip which states the reason for your return, company name, address, and a list of products with quantities must be enclosed with your return. When returning defective items, follow the same procedure stated above and in addition, include a description of the defect. We can not accept partially sold displays/boxes/units. Products must be returned in resellable condition and in their original packaging. All pen marks, stickers, or price tags must be removed prior to return. All returns must be pre-approved. Any product that has been returned will be subject to a 15% handling charge. No term discounts will be allowed for returned merchandise.
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  • Why are your prices so low?
    MainWholesaler.com is not a brick-and-mortar wholelsaler; we sell online, only. This means that our overhead expenses are very low, which translates into lower prices passed on to you, our customer.
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Brand-name products at wholesale-prices

Intercontinental Network Corporation
PMB# 244
7304 5th Avenue
Brooklyn, NY 11209

ŠIntercontinental Network Corporation 2006.  All rights reserved.

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